Refund policy
LibertyFire USA offers a 30-day, no-questions return policy on all unused products.
If you are not satisfied with your purchase, email support@libertyfireusa.com within 30 days of delivery. Ship the item back in its original condition and packaging, and we will issue a full refund to your original payment method within 5 business days of receiving the return.
Return shipping is the responsibility of the buyer unless the item arrived damaged or defective.
Lifetime Guarantee: Every LibertyFire tool is backed by a lifetime guarantee against defects in materials and workmanship under normal use. If your tool fails, email support@libertyfireusa.com with a photo and we will ship a free replacement. No forms, no fight.
Refunds are processed within 5 business days. Depending on your bank, it may take 5-10 additional business days to appear on your statement.